What is Our Commitment To You?
To each and every patient from Wayne, Villanova, or other communities who comes to us for Philadelphia alternative medicine, we dedicate ourselves to providing you with a listening ear and a caring heart. We offer a unique, alternative avenue of discovery and unrelenting efforts towards finding answers to your health struggles. True to our Mission, we will work to restore hope by finding the underlying causes to your health challenges and provide customized, natural and drug-free care to lead you on your path to optimal wellness.
What is Your Commitment to Us?
As important as it is to have a doctor that is committed to their patients’ wellness, it is equally important to have a patient and patient’s family that are willing and able to commit to the healing process as well. As challenging as it is to deal with the loss of your health, it can be even more challenging to regain it. Therefore, it is absolutely necessary to form a Wellness Team that is composed of the doctor, staff, patient and the patient’s family or other support team.
We will do everything in our power to provide the finest in alternative medicine for you/your family member(s) in Philadelphia and surrounding communities like Villanova, Wayne, Berwyn, and Malvern. However, we will need something from you as well. Over the years we have learned that the greatest successes with our patients have come when the family has provided supplementary support at home under our direction and instruction. Failing to do so without consistency has resulted in less than satisfactory results. Compliance is key to your success, and this includes keeping all scheduled appointments.
Do We Accept Insurance?
Unfortunately the answer for many will be no. Patients in this country are only on the same insurance for an average of 3 years. In light of this statistic, and given the for-profit nature of healthcare, prevention of disease is not the primary goal of what we refer to as "disease insurance." With Functional Medicine, you are looking at what the stand mode of care would call elective care. If we could accept insurance, we would, and hopefully, someday insurance will be used for actual prevention of disease and not just beneficial for emergency/acute care after disease has been diagnosed.
To help patients with this we really try to impart the importance of the fact that you cannot rely on your health insurance for optimal health. If you do, you will be limited to what type of care you will receive, ie medications and surgery. However, that doesn't mean Functional Medicine is not accessible to the everyday person, quite the opposite actually. We are happy to walk you through how this is possible. We also offer the Advance Care Card which provides the simplest and most affordable patient financing option available.
So, the short answer is that we are out of network for all insurances and do not accept Medicare. However, if you have a PPO, you can submit to your insurance as some insurance carriers may cover medical services performed by our clinician. We can provide a detailed receipt for services performed for you to submit to your insurance carrier directly. You can also use Flexible Spending or Healthcare Spending Accounts as payment.
Lab testing is done through Lab Corp/Quest utilizing, and micronutrient testing is done by a lab that utilizes all insurances. Specialized testing for hormones, gut health, food insensitivities/allergies, mold, Lyme is done only as needed.
Can The Anti-Aging & Longevity Center Physician Be My Primary Care Physician?
No, we require that you have your own primary care physician in addition to visiting our Philadelphia anti-aging clinic. While our physician is a board certified physician, they do not provide acute care services. We will work with you closely as consultants and coaches in preventive, nutritional and functional medicine to help you address the roots of chronic health problems. Dr. Bonney can confer with your primary care doctor if required.
What Do I Need To Do Before My Appointment?
Please fill out the intake forms, which will be emailed to you when you make an appointment and kindly scan/email or fax to our office at least 48 hours prior to your appointment with our physician.
What is Your Cancellation Policy?
We understand that there are times when you must miss an appointment at our Philadelphia alternative medicine clinic due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much-needed treatment. Out of respect for our patients' and physician's time, please note that we require a 3 calendar days' notice for ALL appointment cancellations. Monday appointments must be cancelled by the Thursday prior by 5pm. If you do not provide this notice, you will be charged $350 as a cancellation fee.
Note: If you provide 3 calendar days notice, your deposit will be applied to your rescheduled appointment or refunded (upon request only). A $25 processing fee applies to all refunded deposits except in case of a true emergency, as deemed by our staff.
Where Should I Purchase My Nutraceuticals?
Here are a few simple instructions to access our online dispensary & information about why it's important to get your nutraceuticals from a reliable source:
Click on the Fullscript icon on the bottom right of our home page, and you will be taken to the online dispensary of The Anti-Aging & Longevity Center of Philadelphia.
Buying quality supplements from the right sources is so important because unlike pharmaceutical drugs, supplements are not regulated by the U.S. Food & Drug Administration (FDA). The manufactures we carry in my formulary have strict criteria. All the manufactures adhere to Good Manufacturing Practices standards.
When choosing supplements it is important to be careful of third party vendors, online, and especially big box retailers. We order direct from most manufactures and guarantee our quality control regarding temperature and storage.
Buying quality supplements is important, but buying them from the right source also becomes crucial to get the freshest, highest-potency nutrients.
When you shop with us, you can rest assured every product is guaranteed to be safe, effective, and fresh. Fullscript's customer support team is here to help you with anything you need, so please don’t hesitate to reach out if you need additional help.